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A CRM set up around how you actually sell.
Whether you need a CRM your sales team will actually use or a bigger system that ties leads, jobs and invoicing together, we build and configure it around your process and connect it to the tools you keep.
Free 20-minute scoping call. A written scope and fixed quote before any work starts.
Leads, jobs and invoices living in different places.
Sales tracks leads in a spreadsheet, operations works from email, accounts lives in Xero or MYOB, and nobody has the full picture.
Follow-ups slip because nobody can see which leads are waiting on a reply.
The CRM you bought is half set up, and the team went back to spreadsheets.
Quotes, jobs and invoices don't match, and month-end means reconciling by hand.
Someone spends a day building the sales report every time it's asked for.
From a working CRM to a full business system.
We start with the smallest system that fixes the problem, and build up from there only if it pays back.
CRM build and configuration
Pipeline stages, lead capture from your website and inbox, follow-up reminders and reports, set up around how your team actually sells.
Custom CRM
When the ready-made options need too many workarounds, a CRM built for your process: your stages, your fields, your rules.
Connected to your accounts
Data flows to and from your accounting system and spreadsheets, so quotes and invoices are typed once.
Reports that build themselves
Sales, pipeline and receivables reports that update automatically, with clear definitions for every number.
A fixed quote for your scope, before any work starts.
Every build is quoted on its own scope, so you pay for what your business needs and nothing more.
You get the scope, milestones and a fixed price in writing after a free 20-minute scoping call.
Payment is tied to milestones you sign off, not to hours.
Software licences, if any, are passed through at cost.
A clear scope first, then a build you sign off in stages.
Scoping call
Twenty minutes on what slows your team down, the systems you use today, and what a good result looks like. Free, no obligation.
Written scope and quote
What we'll build, what it connects to, the milestones and a fixed price. Nothing starts until you agree it.
Build in milestones
You see working pieces every week or two and sign each one off. Your team tests it on real work before it goes live.
Live, then looked after
We train your team, hand over the documentation and stay on for fixes and changes, with optional monthly support.
We build software that real businesses run on every day.
For a Melbourne removals company we built an instant-quote engine and booking system: a job goes in, and the customer gets a branded quote in about 20 seconds, worked out from the company's own rate card.
Its website chat assistant now quotes and books on that same engine, with a dashboard where the team manages every booking.
The same thinking goes into every build: start from how the work actually happens, connect what's already there, and only build what pays back.
Client named on request in a private conversation.
Questions, answered plainly.
How much does a CRM build cost?
Configuring an existing CRM costs far less than building a custom one, and both depend on your scope. You get a written scope and fixed quote after a free 20-minute scoping call. Software licences, if any, are passed through at cost.
Should we buy an off-the-shelf CRM, or build one?
Often a well-configured off-the-shelf CRM is the right answer, and we'll say so. Custom makes sense when your process is what sets you apart, or when the ready-made options need too many workarounds.
Can you move our data from spreadsheets or an old system?
Yes. Cleaning up and moving your existing customers, contacts and open deals is part of the scope, so the team starts with real data on day one.
How long does it take?
A CRM setup typically takes 3 to 5 weeks. A custom build depends on scope; we agree the timeline in writing and deliver it in milestones you sign off.
Where is your team based?
Our team is based in India and works remotely with Australian businesses. Scoping calls and check-ins run by video during Australian business hours, and builds and support are online. We work with businesses anywhere in Australia, from Melbourne and Sydney to Brisbane, Perth and regional towns.
Get one picture of sales and operations.
Book a free 20-minute scoping call. We'll look at how leads and jobs move today, and whether a configured CRM, a custom one or something smaller is the right next step.